Updated 12 June 2024
Ruth Lodge is a residential care home providing personal care for up to 2 people. Residential care is provided to people who have complex learning disabilities and autism. We completed this assessment between 3 December 2024 and 6 December 2024. As part of our assessment methodology for people with a learning disability and autistic people, we assess if services are meeting the Right Support, Right Care, Right Culture (RSRCRC) statutory guidance. This includes: Right support: Model of care and setting maximises people's choice, control and independence. Right care: Care is person-centred and promotes people's dignity, privacy and human rights. Right culture: Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive and empowered lives. We found 6 breaches of the legal regulations in relation to dignity and respect, safeguarding, safe care and treatment, staffing, recruitment processes and governance. The provider did not have appropriate systems in place to ensure people were protected from the risk of unsafe care, abuse or neglect. There were not always sufficient levels of suitably qualified and trained staff. The recruitment processes were not robust. People were not always treated in a respectful and dignified way. There was a lack of robust management and provider oversight to review shortfalls of care. In instances where CQC have decided to take civil or criminal enforcement action against a provider, we will publish this information on our website after any representations and/ or appeals have been concluded. This service is being placed in special measures. The purpose of special measures is to ensure that services providing inadequate care make significant improvements. Special measures provide a framework within which we user our enforcement powers in response to inadequate care and provide a timeframe within which providers must improve the quality of the care they provide.