• Doctor
  • GP practice

Moxley Medical Centre

Overall: Good read more about inspection ratings

10 Queen Street, Moxley, Wednesbury, West Midlands, WS10 8TF (01902) 409515

Provided and run by:
Moxley Medical Centre

Important: The provider of this service changed - see old profile

Latest inspection summary

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Background to this inspection

Updated 6 February 2024

Moxley Medical Centre is located in purpose-built premises at

10 Queen Street

Moxley

Bilston

Wednesbury

WS10 8TF.

The provider is registered with CQC to deliver the Regulated Activities; diagnostic and screening procedures, maternity and midwifery services, family planning, treatment of disease, disorder or injury and surgical procedures.

The practice is situated within the NHS Black Country Integrated Care Board (ICB) and delivers General Medical Services (GMS) to a patient population of about 3,500. This is part of a contract held with NHS England.

The practice is part of a wider network of GP practices, known as the Walsall West 2 Primary Care Network (PCN). This PCN consists of 8 practices working together to provide a wider range of services to the local population. The PCN employs additional staff working to support all practices within the PCN. This includes, pharmacists, physiotherapists, social prescribers and mental health practitoner.

Information published by Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the second decile (1 of 10). The lower the decile, the more deprived the practice population is relative to others.

According to the latest available data, the ethnic make-up of the practice area is 75% White, 13.8% Asian, 5.9% Black, 4.1% Mixed, and 1.2% Other. The age distribution of the practice population depicts a higher than local and national average patient population aged over 0 to 9 years. There is a lower than local and national average patient population aged over 65 years.

There is a team of 3 GPs. The practice has a practice nurse, two nurse associates and a healthcare assistant. The GPs are supported at the practice by the practice manager, deputy practice manager and a team of reception/administration staff.

The practice is open between 8 am to 6.30 pm Monday to Thursday and from 8am to 1pm on Fridays. The practice offers a range of appointment types including book on the day, telephone consultations and advance appointments.

Enhanced access is provided locally by OurNet on behalf of the PCN, available between 8am and 9pm Monday to Friday and between 10am and 3pm at weekends. Out of hours services are accessed via NHS 111.

Overall inspection

Good

Updated 6 February 2024

We carried out an announced focused assessment of the responsive key question at Moxley Medical Centre at on 17 January 2024. The rating for the responsive key question is Good. As the other domains were not reviewed during this assessment, the rating of good will be carried forward from the previous inspection and the overall rating of the service will remain Good.

Safe - Good

Effective - Good

Caring - Good

Responsive - Good

Well-led – Good.

The full reports for previous inspections can be found by selecting the ‘all reports’ link for Moxley Medical Centre on our website at www.cqc.org.uk

Why we carried out this inspection.

We carried out this inspection to undertake a targeted assessment of the key question of responsive.

How we carried out the inspection

This inspection was carried out remotely.

This included:

  • Conducting staff interviews using video conferencing.
  • Requesting evidence from the provider.

Our findings

We based our judgement of the quality of care at this service on a combination of:

  • what we found when we inspected
  • information from our ongoing monitoring of data about services and
  • information from the provider, patients, the public and other organisations.

We found that:

  • The practice understood the needs of its local population and tailored services to meet those needs.
  • The practice continuously audited and adjusted services based on patient demand to support patients to access appropriate care.
  • The practice worked effectively with local partners to improve access to services for the wider patient population.

Details of our findings and the evidence supporting our ratings are set out in the evidence tables.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Health Care