20 October 2020
During an inspection looking at part of the service
¿ The service was clean and hygienic. Robust cleaning regimes were in place, which were methodically completed throughout the day. Isolation, cohorting and zoning had been successfully implemented across the service.
¿ Staff were provided with a designated preparation area on arrival to and departure from the service. Personal protective equipment (PPE) donning and doffing stations were available within each zone of the service with guidance and signs displayed throughout the building. Staff were seen to be practicing good hand and respiratory hygiene, maintaining social distance and adhering to the PPE guidance and protective measures in place.
¿ The service was receiving professional visitors to the service with robust infection control procedures in place. Visitors were received into the reception area on arrival where they were provided with guidance, PPE and health screening was completed. Each visitor also had their temperature checked by staff on arrival.
¿ Risks to people and staff in relation to their health, safety and wellbeing had been thoroughly assessed. There was a comprehensive support package for staff in place which included provision of training, uniform and laundry service, regular support and supervision sessions, access to a wellbeing service and financial assistance should they become unwell.
¿ The provider had developed a robust package of policies, procedures and guidance for the location which the registered manager and manager had successfully implemented at the location.
We were assured that this service met good infection prevention and control guidelines as a designated care setting.
Further information is in the detailed findings below.