We carried out a review of the data available to us about 44 Albion Road on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about 44 Albion Road, you can give feedback on this service.
About the service
44 Albion Road is a residential care home providing personal and nursing care for seven people. The service can support up to eight people. People using this service have a learning disability and/or autism.
People’s experience of using this service and what we found
Right Support
The environment needed some refurbishment and renewal. People were happy with the care they received and felt safe living at the home. Staff were recruited safely and there were enough staff to keep people safe. Staff were trained to administer medicines safely and were assessed regularly to make sure they were competent. Infection prevention and control measures were in place.
People were supported by staff who received a range of ongoing training, to ensure they had the right knowledge to support people effectively. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were actively encouraged to be involved in decision making around their care. People were treated with dignity and respect, and their independence promoted.
Right Care
People were supported by kind and caring staff, who knew people well.
Staff appropriately assessed risks people might face, including risks associated with the environment and access to items that may cause harm to people.
People’s care and support plans reflected their range of needs and promoted their wellbeing and enjoyment of life.
Staff protected and respected people’s privacy and dignity. They understood and responded to people’s individual needs.
Staff understood how to protect people from poor care and abuse. The service worked well with other agencies to do so. Staff had training on how to recognise and report abuse and they knew how to apply it.
People who had individual ways of communicating, using body language, sounds, Makaton (a form of sign language), pictures and symbols could interact comfortably with staff and others involved in their care and support because staff had the necessary skills to understand them.
Right culture
Staff evaluated the quality of support provided to people to ensure continuous improvement. The service had a culture of improvement and worked to make timely improvements to enhance people’s quality of life.
People and those important to them were involved in planning their care. Staff asked people, their families and other professionals for their views about the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for the service under the previous provider was good, published on 28 December 2018.
Why we inspected
We undertook this comprehensive inspection to check whether the service was applying the principles of right support, right care, right culture.