We carried out a review of the data available to us about Bluebird Care (Chesterfield & NE Derbyshire) on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Bluebird Care (Chesterfield & NE Derbyshire), you can give feedback on this service.
About the service
Blue Bird Care (Chesterfield & NE Derbyshire) is a domiciliary care provider. It provides personal care to people living in their own homes. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection, 22 people were receiving a personal care service.
People’s experience of using this service and what we found
This was the providers first inspection as it was a new business to the area. Audits and regular oversite from the provider were used to drive quality and improvements.
There were enough staff to effectively meet the current packages of care for people’s needs. People were supported by staff who had the knowledge and skills to ensure they were safe from harm.
Risk assessments had been completed, to assess and reduce any risks associated with the required support. These included the environment, moving and handling needs or medicine support.
People were supported by a regular team of care staff. When people required assistance to eat or drink, the provider ensured this was planned to meet their preferences and their current assessed need. Liaison with health and social care professionals was used to ensure people received the required level of care.
Relationships had been developed and people told us staff were caring and kind. They showed respect for their homes and personal preferences.
Care plans were detailed and had been developed with the person and their representative. We saw reviews had been completed and any required changes made. Care plans were electronic, and these were updated in real time to reflect changes.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
This service was registered with us on 19 October 2020 and this is the first inspection.
Why we inspected
This inspection was carried out to complete the locations first inspection.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.