6 and 14 June 2022
During a routine inspection
This service was inspected but not rated overall.
The key questions are rated as:
Are services safe? – Inspected but not rated.
Are services effective? – Inspected but not rated.
Are services caring? – Inspected but not rated.
Are services responsive? – Inspected but not rated.
Are services well-led? – Inspected but not rated.
We carried out an announced comprehensive inspection at OneWelbeck Women’s Health as part of our inspection programme of independent health providers. The service is an outpatient centre providing in person breast and gynaecological consultations, investigations, minor procedures and family planning for women over 18 years of age. Patients may access the service in a number of ways including via self-referral, hospital referral, and through other doctors or specialists such as consultants. Services include cancer screening and investigations such as advanced breast screening mammography and diagnostic uterine and breast biopsies and markers, hysteroscopies, fertility treatment, and care and treatment for other women’s’ health conditions.
Our key findings were:
- Patients received care and treatment that met their needs.
- Staff dealt with patients with kindness and respect and involved them in decisions about their care.
- The service organised and delivered services to meet patients’ needs.
- Patients could access care and treatment in a timely way.
Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA
Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services