Updated 27 July 2020
We undertook a follow-up desk based focused inspection of Royal House Dental Centre on 25 June 2020.
This inspection was carried out to review, in detail, the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was carried out by a CQC inspector.
At our inspection on 20 January 2020 we found the registered provider was not providing well led care and was in breach of Regulation 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Royal House Dental Centre on our website www.cqc.org.uk.
As part of this inspection we asked:
- Is it well-led?
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 20 January 2020.
Background
Royal House Dental Centre is in Henley on Thames and provides NHS treatment for children and private dental care and treatment for adults and children.
There is step free access, via a portable ramp, to the practice for people who use wheelchairs, and those with pushchairs. On street car parking spaces for disabled people are available near the practice.
The dental team includes three dentists, two dental nurses, three dental hygienists, two administrators and two receptionists.
The practice has four treatment rooms.
The practice is owned by a partnership and as a condition of registration must have a person registered with the CQC as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at Royal House Dental Centre is the one of the senior partners.
The practice is open:
- Monday 8.00am to 5.30pm
- Tuesday 8.00am to 5.30pm
- Wednesday 8.00am to 5.30pm
- Thursday 8.00am to 4.30pm
- Friday 8.00am to 2.30pm
Our key findings were :
- Recruitment procedures were established and operated effectively to ensure only fit and proper persons are employed.