30 September and 1 October 2013
During a routine inspection
The young people at HMYOI Werrington had access to a wide range of different services, for example, vaccinations, sexual health advice and treatment of any injuries sustained. The young people we spoke with told us they were satisfied with the range of services available.
Staff held discharge planning clinics for young people who were due to be released or transferred to another establishment. This ensured that where any treatment needed to continue it could happen as smoothly as possible.
We spoke with 11 young people about their experience of the staffing levels within the healthcare service. One young person said, 'I have never experienced any delays getting seen.' Another person said, 'Usually I can see a nurse or doctor the next day. If they need to they'll come over to my wing and see me the same day.'
People who use the service, their representatives and staff were asked for their views about their care and treatment and they were acted on.