The Care Quality Commission
  • Mental Health
  • NHS mental health service

Archived: Gisburn Lodge

Gisburne Park Hospital, Gisburne, Clitheroe, Lancashire, BB7 4HX (01254) 821777

Provided and run by:
Calderstones Partnership NHS Foundation Trust

Important: The provider of this service changed. See new profile

All Inspections

Other CQC inspections of services

Community & mental health inspection reports for Gisburn Lodge can be found at Calderstones Partnership NHS Foundation Trust. Each report covers findings for one service across multiple locations
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2 December 2013

During an inspection in response to concerns

This inspection was undertaken following a Safeguarding Adults investigation in relation to an individual being cared for at another location. The responsible local authority had undertaken an investigation and, following a case conference, it was found that an allegation of physical abuse was substantiated and a further allegation of institutional abuse was also found to be substantiated.

People were provided with care plans which were reviewed regularly and updated when required. People said they felt safe living in the home and were able to discuss concerns or issues with the staff if they wished to. Risk assessments were reviewed regularly so that people and staff were safe.

People using the service told us the staff treated them respectfully. One person said, "Most of the staff are great but sometimes they expect too much of me." A relative we spoke with said 'The staff here make me feel important. If I could hand out an award, I couldn't find one good enough for the staff ' and 'He's happier here than he's ever been . . . . . they've sorted my son out."

Staff received training and supervision to enable them to carry out their roles effectively and care for the people they supported.

There was evidence that learning from incidents or investigations took place and appropriate changes to people's care and support were implemented.

23 April 2012

During an inspection looking at part of the service

People who used services told us they were fully involved in planning their care and were confident that they received the appropriate help and support the need to live more independent lives. They told us that the staff were very supportive and respectful. An individual told us that "The staff here have done so much for me, I have reached where I am in stages and I feel confident about my future."

17, 18 October 2011

During a themed inspection looking at Learning Disability Services

There were 16 people at Gisburn Lodge when we visited. We met and introduced ourselves to twelve of the people using the service. We spoke to ten of the people in more depth to get their views of the service.

People using the service were positive about the care and support they received. They said that they liked the staff and got on well with them. Nine people spoken to felt that Gisburn Lodge was a good place to live and that their needs were being met appropriately. One person thought that the house rules in Gisburn Lodge were childish.

People had been consulted during their assessments and had participated in developing their care plans. We were told that people go on visits to museums and football grounds and one person said, 'I like to go fishing when I get my monthly leave'.

People had access to an advocacy service and one person said the information he had been given on self advocacy had given him confidence to chair his own care plan pathway meeting.

Three people using the service told us that they understood what abuse was and two of these people said they would be confident in talking to staff about this. The third person said, 'I wouldn't feel comfortable talking to staff if bullying occurred, because they don't do anything about it. They tell you to ignore it and that's it'.

When asked about their views on the use of seclusion one of the people using the service said, 'If anyone gets put into seclusion it is absolutely necessary and done as a last resort'.