Millview Hospital

During this inspection we looked at the care and treatment for patients who were particularly vulnerable and at risk from environmental hazards found in the hospital. We spoke with the hospital manager, ward managers, staff and clinicians responsible for the service. We reviewed the risk assessment documentation the hospital used and looked at staff training in managing those risks. We did not, on this occasion speak to patients so cannot report what the patients using the service said.

We found that patients received safe, appropriate and personalised treatment and support through the coordinated assessment, planning and delivery of care. Since the last inspection the hospital had improved the care planning documentation. We found care plans documented the plan of treatment and reflected the care and support people received. There were systems in place to manage both individual and environmental risks. The staff we spoke to were aware of the risks to vulnerable people and received appropriate training to manage those risks.

We saw that the hospital had undertaken a major programme of environmental upgrades, refurbishment and redecoration to provide a safe and therapeutic environment for vulnerable people with acute mental health needs.