4 February 2013
During an inspection looking at part of the service
Improvements had been made to ensure patients received safe and quality care. Patients were checked each hour to ensure that they were comfortable and safe. Arrangements were made to ensure that patients were safely discharged from hospital.
Actions had been taken to improve patients' wellbeing by the provision of social activities. Patients also told us that they had not felt bored because they always had something to do.
Following a change in the management arrangements of Lord Byron ward, there was work in progress to improve the internal quality assurance systems, including carrying out audits and carrying out remedial actions if required.
Patients were provided with safer and improved quality of care due to the management changes of the ward. Staff told us that there was improved communication as a result of these management changes which had improved the standard and quality of patients' care and treatment.