19 - 20 March 2019
During an inspection of Long stay or rehabilitation mental health wards for working age adults
We rated Weaver Lodge as requires improvement because:
- There was no dedicated female only lounge that was only accessed by female patients
- The service did not offer suitable psychological therapies as part of the service user treatment in line with national guidance on best practice
However:
- Patients received care in a safe and clean environment.
- Staff understood the needs of the patients and had the right skills to deliver safe care and treatment.
- Staff understood how to protect patients from abuse and report concerns.
- Each patient had a comprehensive risk assessment, which staff updated regularly.
- Staff followed good practice and national guidelines in relation to medicines management.
- All staff received training on, and understood the principles of, the Mental Health Act and the Mental Capacity Act.
- Staff compliance with supervision at the service was at 100%.
- Staff treated patients with kindness, dignity, respect and compassion and supported patients and carers to understand their condition and treatment
- Patients were involved in decisions regarding the service.
- Patients had access to volunteer opportunities, were encouraged to pursue their hobbies and interests in the community.
- Patients were aware of how to make complaints about the service.
- Patients were positive about the food at the service and had been included in a recent tasting session.
- Leaders had the skills, experience and knowledge to manage the service.
- Staff felt respected and valued and were aware of the service’s visions and values.