Archived: Camborne Lodge

Updated 18 August 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014. This was a comprehensive inspection.

This inspection took place on 22 June and 3 July 2017 and was unannounced. One inspector carried out this inspection.

We reviewed information we held about the home, including the notifications we had received from the provider. Notifications are changes, events or incidents the provider is legally obliged to send us within required timescales. We also contacted the local authority commissioners for the service and the clinical commissioning group (CCG).

The provider completed a provider information return (PIR) prior to the inspection. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.

We spoke with four people. We also spoke with the registered manager and two support workers. We looked at the care records for two people who used the service, medicines records for seven people and recruitment records for two staff. We also looked at a range of records related to the running of the quality and safety of the service.

Updated 18 August 2017

Camborne Lodge is a residential care home for eight people with a learning disability. At the time of our inspection there were seven people living at the home.

At the last inspection, the service was rated Good. At this inspection we found the service remained Good.

People told us they were happy with their care and support. They confirmed staff were kind, caring and considerate. People felt the home was safe and that there were sufficient staff available to meet their needs.

Staff demonstrated a good understanding of safeguarding and the provider’s whistle blowing procedure. This included knowing how to report concerns.

The provider had effective recruitment procedures so that new staff were suitable to work at the home.

Medicines were managed safely. Records showed people received their medicines when they were due. Only trained and competent staff administered people’s medicines.

Health and safety checks were completed regularly to help keep the building safe. Up to date procedures were in place to ensure people continued to be supported in emergency situations.

Staff told us they were well supported and trained appropriately.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People received support to meet their nutritional and healthcare needs.

People’s needs had been assessed and personalised care plans developed. These were reviewed to accurately reflect people’s current needs.

People had opportunities to participate in their preferred activities.

People said they had no complaints but knew how to raise concerns if needed.

The home had an established registered manager. People and staff gave us positive feedback about the registered manager and said they were approachable.

Staff were able to provide feedback about the home and people’s care, for example through attending staff meetings and one to one supervisions.

The provider carried out a range of internal and external quality assurance audits to monitor the quality of people’s care.