Archived: Burley House Nursing Home

Updated 4 September 2015

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 21 July 2015 and was unannounced. The inspection team consisted of one adult social care inspector, a specialist advisor in learning disabilities and an expert by experience in people living with a learning disability. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.

At the time of our inspection there were 19 people living at the home. During our visit we spoke with 10 people who lived at Burley House, four members of staff, the registered manager and the regional manager. We observed how care and support was provided to people throughout the inspection and we observed lunch in the dining room. We looked at documents and records that related to people’s care, and the management of the home such as staff recruitment and training records and quality audits. We looked at three people’s support plans and people’s medication records.

Before our inspection, we reviewed all the information we held about the home. We contacted the local authority and Healthwatch. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England.

Updated 4 September 2015

This was an unannounced inspection carried out on the 21 July 2015.

Burley House is registered to provide nursing care for 22 people. It is situated in the Burley area of Leeds. Buses into Leeds City Centre and surrounding areas are within easy access. Local shops and amenities are a short distance from the home, and a large leisure complex is within ten minutes walking distance. Accommodation is on three levels, this consists of 18 single bedrooms and two double bedrooms. Communal space includes a dining room, a large lounge and a small quiet lounge.

At the time of this inspection the home had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

There were enough staff to keep people safe and staff training and support provided staff with the knowledge and skills to support people safely. Robust recruitment and selection procedures were in place to make sure suitable staff worked with people who used the service and staff completed an induction when they started work.

People told us they felt safe. Staff had a good understanding of safeguarding vulnerable adults and knew what to do to keep people safe. People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines safely.

Most people were happy living at the home and felt well cared for. People’s support plans contained sufficient and relevant information to provide consistent, care and support. However, they were a little bulky and some information was out of date. People had a good experience at mealtimes. People received good support that ensured their health care needs were met. Staff were aware and knew how to respect people’s privacy and dignity.

The support plans we looked at contained appropriate mental capacity assessments. At the time of our inspection there was no-one subject to a Deprivation of Liberty Safeguard authorisation.

There was opportunity for people to be involved in a range of activities within the home or the local community. However, opportunities to carry out activities in relation to life skills was limited and not always recorded.

The service had good management and leadership. People got opportunity to comment on the quality of service and influence service delivery. Effective systems were in place which ensured people received safe quality care. Complaints were welcomed and were investigated and responded to appropriately.