To Be Confirmed
During a routine inspection
This was an unannounced inspection carried out on the 21 July 2015.
Burley House is registered to provide nursing care for 22 people. It is situated in the Burley area of Leeds. Buses into Leeds City Centre and surrounding areas are within easy access. Local shops and amenities are a short distance from the home, and a large leisure complex is within ten minutes walking distance. Accommodation is on three levels, this consists of 18 single bedrooms and two double bedrooms. Communal space includes a dining room, a large lounge and a small quiet lounge.
At the time of this inspection the home had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
There were enough staff to keep people safe and staff training and support provided staff with the knowledge and skills to support people safely. Robust recruitment and selection procedures were in place to make sure suitable staff worked with people who used the service and staff completed an induction when they started work.
People told us they felt safe. Staff had a good understanding of safeguarding vulnerable adults and knew what to do to keep people safe. People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines safely.
Most people were happy living at the home and felt well cared for. People’s support plans contained sufficient and relevant information to provide consistent, care and support. However, they were a little bulky and some information was out of date. People had a good experience at mealtimes. People received good support that ensured their health care needs were met. Staff were aware and knew how to respect people’s privacy and dignity.
The support plans we looked at contained appropriate mental capacity assessments. At the time of our inspection there was no-one subject to a Deprivation of Liberty Safeguard authorisation.
There was opportunity for people to be involved in a range of activities within the home or the local community. However, opportunities to carry out activities in relation to life skills was limited and not always recorded.
The service had good management and leadership. People got opportunity to comment on the quality of service and influence service delivery. Effective systems were in place which ensured people received safe quality care. Complaints were welcomed and were investigated and responded to appropriately.