Priory Hospital East Midlands

The service provided care and treatment in a way which made patients feel safe, supported and listened to. Patients we spoke with attended the care and treatment plan review meetings and were aware of the risks on the ward. Information about safeguarding was on display around the ward area and managers were confident staff knew how to escalate ad report safeguarding concerns. Staff managed risks well on the ward area and when patients access section 17 leave. However, we found medication was not always stored effectively and staff did not always monitor patients’ physical health conditions as required. Staff rectified medication storage issues found immediately and we found no impact on patients from the gaps in physical health monitoring.