Archived: Oaks and Cinnabar

Updated 5 April 2017

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 09 February 2017 and was announced. The inspection was carried out by one inspector. The provider was given 48 hours’ notice because the location was a small care home for younger adults who are often out during the day; we needed to be sure that someone would be in.

Before our inspection we reviewed the information we held about the service, including the provider information return (PIR). This is a form in which we ask the provider to give some key information about the service, what the service does well and improvements they plan to make. We reviewed notifications the provider had sent us since our previous inspection. A notification is important information about particular events that occur at the service that the provider is required by law to tell us about. We contacted local authority commissioners and healthcare professionals that had contact with the home to obtain their views about the service.

During our inspection we spoke with four people who lived at the service, the manager, and one senior care assistant. We looked at the care records for three people. We also looked at records that related to health and safety and quality monitoring. We looked at medication administration records (MARs). We also observed how people were cared for in the communal areas.

Updated 5 April 2017

Oaks and Cinnabar are two houses next door to each other that provide care and support for up to 10 people with a learning disability. At the time of the inspection, there were two people living in Oaks and four in Cinnabar.

At the last inspection, the service was rated Good. At this inspection we found the service remained Good.

The service was safe. Staff were aware of the procedures to follow if they suspected someone may have been harmed. Risk assessments had been completed and staff took action to reduce risk to people. Staff were trained and competent to administer and support people with their medicines. New staff only commenced working in the service after all recruitment checks had been successfully completed. There were enough staff available to meet people’s needs.

The service was effective. Staff received the training and support they required to meet people’s needs. People were supported to have maximum choice and control of their lives and the staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice. People were supported to eat and drink enough referrals to health professionals were made when required.

The service was caring. Staff knew people well and understood their likes, preferences, hopes and goals. People were supported to express their views and make choices about their lives and the care and support they receive. Staff encouraged people to be independent and promote their dignity and privacy.

The service was responsive. People received care and support that was based on them as individuals. People were involved in writing and reviewing their care plans so that it reflected their choices. People were encouraged to maintain hobbies and interests. People knew how to raise any issues or complaints.

The service was well led. The service had an open and person centred culture. There was an effective quality monitoring system in place.

Further information is in the detailed findings below.