Canal Vue

During an assessment under our new approach

We completed the assessment of Canal Vue between 20th September and 30th September 2024. The assessment was unannounced and we completed on site visit on the 20th September 2024. The assessment was completed in response to come concerns we received about the service. The service was led by a registered manager with support of operation managers. We found that the care provided was safe and delivered by staff who were motivated to support people in a way that was person centred. People were happy with the care they received. Policy and procedures were in place to support good practise.

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