Whitwell Park

On this page

• Overview
• Shared direction and culture
• Capable, compassionate and inclusive leaders
• Freedom to speak up
• Workforce equality, diversity and inclusion
• Governance, management and sustainability
• Partnerships and communities
• Learning, improvement and innovation

Well-led – this means we looked for evidence that leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained the same. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

This service scored 71 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Shared direction and culture during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Capable, compassionate and inclusive leaders during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Freedom to speak up during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Workforce equality, diversity and inclusion during this assessment. The score for this quality statement is based on the previous rating for Well-led.

Managers did not always submit statutory to external organisations as required. We identified 8 occasions where safeguarding incidents were not reported to the CQC as required by regulation 18 of the CQC (Registration) Regulations 2009 (Part 4) - (Notification of other incidents). However, staff dealt with the incidents by recording them on their incident report forms and contacting the LA safeguarding. Following our feedback, staff begun notifying CQC about all allegations of potential abuse. Managers could account for staff performance and took correct actions when concerns were identified. Staff managed data and records appropriately, in line with the requirements of General Data Protection Regulation (GDPR).

There were systems in process to support leaders with monitoring staff performance, for example through supervisions and appraisals. There was policy to ensure that data is treated with integrity and confidentiality.

We did not look at Partnerships and communities during this assessment. The score for this quality statement is based on the previous rating for Well-led.

We did not look at Learning, improvement and innovation during this assessment. The score for this quality statement is based on the previous rating for Well-led.