The Care Quality Commission
  • Dentist
  • Dentist

Jiggins Lane Dental Surgery

17 Jiggins Lane, Birmingham, West Midlands, B32 3LE (0121) 476 5360

Provided and run by:
Mr. Sanjeev Talwar

All Inspections

During an assessment under our new approach

We carried out this on-site announced assessment on 25 September 2024. We found the practice had met regulations. The practice had systems to manage risks. Recruitment procedures reflected current legislation and infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance and they were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required and there was effective leadership and a culture of continuous improvement. The practice is in Birmingham and provides NHS dental care and treatment for adults and children. At the time of our assessment, the dental team included 1 dentist, 1 dental nurse, 1 practice manager and 1 receptionist . The provider also employed a consultant dental advisor. The practice had 1 treatment room. During the assessment we spoke with the dentist, the dental nurse, the practice manager and the consultant dental advisor.

10 July 2013

During a routine inspection

We spoke with seven people who used the service after the inspection. They were all generally pleased with the service and provided examples of good practice. One person said, 'I have been at this practice for ten years. They are great.' Another told us that they were, 'Very happy' about their treatment. People confirmed that the dentists always explained their treatment options to them and that they were involved in making decisions about their treatment.

There was no one visiting the dentist when we visited but we observed as the hygienist treated one person. They took care to make a thorough examination and provided reassurance and advice about dental care and health.

We found there were good arrangements for infection control at the practice. These included the use of protective equipment and procedures for keeping the premises and the instruments clean.

We found that there were good arrangements for making sure that people using the service were kept safe. The staff had received training in adult and child protection and relevant contact numbers were available for staff to report concerns.

All the staff we spoke to told us they felt supported to meet the needs of the people who used the service.

There were good arrangements for making sure that standards were monitored and improved, where necessary. These included surveys, audits of services and equipment and regular staff meetings.