• Doctor
  • Independent doctor

Archived: Blackberry Orthopaedic Clinic - Havant

Overall: Good read more about inspection ratings

Block 100, 3rd Floor, Langstone Gate, Solent Road, Havant, Hampshire, PO9 1TR (023) 9320 0113

Provided and run by:
Blackberry Clinic Limited

All Inspections

10/02/2020

During a routine inspection

Our key findings were:

  • Staff had the skills, knowledge and experience to deliver safe and effective care and treatment. There was a rigorous approach to carrying out doctor’s appraisals.
  • Patients received care and treatment which met their needs and they were provided with clear information about procedures, options, possible side effects and after care.
  • There was a system in place for reporting and recording incidents.
  • The provider’s policies and procedures promoted a safe and effective service. The service carried out audits to assess the implementation of policies and procedures and make improvements where necessary.
  • There were infection prevention and control policies and procedures in place to reduce the risk and spread of infection.
  • Patient feedback was used to monitor outcomes and performance.
  • Staff dealt with patients with kindness and respect and involved them in decisions about their care.
  • The service had increased medical staffing to improve patient access to services.
  • There was a clear leadership structure within the service and the team worked together in a cohesive, supportive and open manner.
  • There was an effective governance framework across the service.
  • Staff were proud to work in the service and worked well as a team.
  • The culture of the service encouraged candour, openness and honesty.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care