- Care home
David House
Report from 15 May 2024 assessment
Contents
Ratings
Our view of the service
The assessment took place between 15 July to 1 August 2024. We undertook this assessment to review progress made since our last assessment and to follow up on previous breaches of regulation. David House is a care home providing personal care to people, who require support with their mental health. Some of whom have a learning disability and/or are autistic. At the time of our assessment there were 8 people using the service. We assessed 23 quality statements across the 5 key questions and have combined the scores for these areas with scores from the last assessment. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. Right support: People were supported by knowledgeable staff. Improvements had been made to recruitment practices, training and supervision provision. Staff supported people in line with the Mental Capacity Act 2005. Right care: People received care that met their needs. They were treated equally and fairly, and staff respected their protected characteristics as defined by the Equality Act 2010. Right culture: A new management team was in post and a governance committee had been established. However, we found improvements were required to ensure adequate review and audit of all areas of service provision. And improvements were required to the quality and completeness of people’s support plans. We found the provider was in breach of the regulation relating to good governance. We have asked the provider for an action plan in response to the concerns found at this assessment.
People's experience of this service
People were happy living at David House. They felt involved in their care and staff respected their choices and decisions. Their views were welcomed and they were listened to. They were treated equally and fairly and had no undue restrictions on their liberty. They felt safe at the service and supported by staff to manage any risks to their safety. People told us they felt their mental health had improved since coming to David House and that was due to the care and encouragement they received from staff.