Updated 3 June 2024
Date of assessment 28 May to 29 July 2024. Paramount Options Ltd provides personal care to people in their own homes. There were 24 people using the service who were receiving personal care when we carried out the assessment. The assessment was carried out by 1 assessor. During the assessment we contacted 8 people or their relatives, 19 care staff, and 5 healthcare professionals for their feedback about the service. We looked at 6 quality statements and found the service was safe for people to use, it was provided by trained, professional staff who had been appropriately vetted, and people were able to take acceptable risks. They were able to maintain their independence, had choices regarding the service they received, and control. People had equitable experience of the service provided, and outcomes. There was effective leadership, good governance, and monitoring systems. The rating remains good. For those areas and quality statements we did not assess, we used the ratings awarded at the last inspection to calculate the overall rating. We did not identify breaches of any Regulations during this assessment. We will continue to monitor information we receive about the service, which will help inform when we next assess them.