Background to this inspection
Updated
25 February 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to Infection Prevention and Control (IPC). This was a targeted inspection looking at the infection prevention and control measures the provider has in place.
This inspection took place on 29 January 2021 and was announced. This was so we could determine the appropriate Personal Protective Equipment (PPE) to be worn by the inspector during the site visit.
Updated
25 February 2021
About the service: Ewer Court provides accommodation in three individual flats and personal care for people with a learning and physical disability. The service does not provide nursing care. There was one person using this service at the time of the inspection.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
People’s experience of using this service:
The service had been developed and designed in line with the values that underpin the CQC Registering the Right Support policy and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning and physical disabilities using the service can live as ordinary a life as any citizen.
People using this service were safe. Staff understood safeguarding procedures and how to report concerns. Risks to people were assessed and managed, without restricting their freedom.
The service employed enough staff with the skills and knowledge to meet people’s needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible: the polices and systems in the service supported this practice.
People were clear about who they should contact if they had any queries or concerns and were confident these would be dealt with.
Staff were aware of the vison and values of the company and applied these in their day to day roles ensuring people received person centred care.
Systems were in place to assess the quality of the service and ensure risks and regulatory requirements were being understood and managed. Where things had gone wrong, systems were in place to learn from such incidents and improve the service.
Rating at last inspection: This is the first inspection of the service since it was registered with the Care Quality Commission (CQC) on 30 April 2018.
Why we inspected: This was a planned inspection to rate the service.
Follow up: We will continue to monitor all intelligence received about this service to ensure that the next planned inspection is scheduled accordingly.