Archived: Rhodsac Supported Living Services

Rhodsac Supported Living provides the regulated activity personal care to people living in their own homes. At the time of the inspection the service was supporting two people in two different properties, with the service’s registered office on the same site as one of the properties.

People’s experience of using this service and what we found

People told us they felt safe and were happy with the support provided, which was flexible and always available.

Risks to people were identified and mitigated, including infection control risks. Positive risk taking was supported. Systems were in place to safeguard people from the risk of abuse. Accident and incidents were recorded, and action taken to prevent reoccurrence.

Staff were suitably recruited, inducted, trained and supported. People had access to staff support when required and continuity of care was promoted.

People’s medicines were safely managed, and they were supported to access health professionals when required. People were supported to be independent, develop life skills, seek employment opportunities, access the community and leisure activities.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People’s cultural needs, choices and lifestyle were promoted which offered people person centred care. People were provided with the information to raise concerns and their feedback was sought on the service provided to them to bring about improvements.

The service was suitably managed by a committed, enthusiastic registered manager who was proactive in bringing positive changes to the service to benefit people. Auditing and spot checks of staff practice was taking place to enable them to identify and mitigate risks within the service. People and staff felt the service was well managed and the registered manager was accessible, approachable and available to them.

We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

The service’s was registered for the service user band learning disability and or autism. They were able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. People’s choices, independence, dignity, privacy and human rights were promoted. The management of the service promoted an inclusive service which empowered people.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk.

Rating at last inspection

This service was registered with us on 30/19/2019 and this is the first inspection

Why we inspected

This was a planned inspection to provide a rating for the service.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.