Tanners

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

Tanners is a residential care home that provides personal care for up to 7 older autistic people or older people with learning disabilities and physical disabilities. At the time of the inspection six people lived at the home. This was the first assessment of this service carried out under our single assessment framework. Assessment activity took place between 8 May and 27 June. We visited the service on 8 May 2024. This was an unannounced assessment. We looked at 9 quality statements: learning culture, safeguarding, involving people to manage risk, safe effective staffing, medicines optimisation, assessing needs, consent to care and treatment, independence choice and control and governance, management and sustainability. We assessed whether the service met the Right Support, Right Care, Right Culture Guidance. We found people were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. People’s risk assessments and care plans provided staff with the information to care for people in a safe way. During the inspection visits, we spoke with 2 people who lived at the service and 1 visiting relative and 2 healthcare professionals. We spoke with staff on duty who included the registered manager. We carried out observations of care and support. Our observations included the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us. We looked at a range of records and how medicines were managed.

People's experience of this service

We identified some issues with medicine management, we raised this with the registered manager, and they took prompt action to address the concerns and sent evidence of improvement following the site visit. People told us they felt safe, and they were happy living at the home. We observed people to be happy and relaxed in staff’s company. There was enough staff to care for people in a safe way and we observed some kind and caring interactions between people and staff. People had access to health professionals and there was input from people’s relatives and representatives. The principles of The Mental Capacity Act (2005) (MCA) were understood and implemented by staff.