- Care home
ABI Homes - Oxley Park
Report from 6 February 2024 assessment
Contents
On this page
- Overview
- Person-centred Care
- Care provision, Integration and continuity
- Providing Information
- Listening to and involving people
- Equity in access
- Equity in experiences and outcomes
- Planning for the future
Responsive
We assessed the following Quality Statement: Equity in experiences and outcomes. People were supported to express their views and choices so they could direct their care and outcomes.
This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.
Person-centred Care
We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.
Care provision, Integration and continuity
We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.
Providing Information
We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.
Listening to and involving people
We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.
Equity in access
We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.
Equity in experiences and outcomes
One staff member said, “People have their choices respected and we work with them to make sure we understand what these are. We are led by the people here.”
People were unable to share their views with us. Our observations of staff seeking feedback from people about all aspects of their day to day care were positive.
The provider ensured information was made available to people in a way they could understand to ensure they could have maximum involvement in planning and directing their own care and support. This supported people achieve good outcomes.
Planning for the future
We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.