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Abigail Court (Domicillary Care)

Overall: Good read more about inspection ratings

Flat 64, Abigail Court, Abigail Close, Luton, Bedfordshire, LU3 1ND (01582) 721427

Provided and run by:
Luton Borough Council

Report from 30 November 2023 assessment

Ratings

  • Overall

    Good

  • Safe

    Good

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

Abigail Court (Domiciliary care) provides care and support to people living in specialist 'extra care' housing. The service provides support to older people, people living with dementia and people with a physical disability living in their own flats. We carried out our on-site assessment on 06 December 2023, off site assessment activity started on 06 December 2023 and ended on 11 December 2023. We looked at 5 quality statements; Safeguarding; Involving people to manage risks; Safe and effective staffing; Independence, choice and control and Equity in experiences and outcomes.

People's experience of this service

People told us they felt safe, knew staff well and felt confident to raise any concerns. People told us they were involved in planning their care and were asked for feedback regularly.