Amberley Care Home

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

The provider, with the involvement of families and professionals, completed an assessment of people’s needs prior to admission to the home. Assessments captured people’s wishes, needs and preferences. Staff understood the importance of gaining consent from people. Where people were unable to give consent to their care and support, care was recorded and provided in their best interests. Consent was obtained from people’s family if they had the legal powers to do so on their relations behalf.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

People and their relative’s told us they had been fully involved in the assessment process to ensure their needs could be met at Amberley Care Home.

Staff told us they read people’s assessments prior to them moving into the home. One staff member told us, they enjoyed meeting the individual for the first time and learning about them and finding out how the individual wished to be cared for.

The providers policy underpinned the importance of a person-centred and holistic assessment to ensure an individual’s needs could be met by the home. The initial assessment of people’s needs generated a person-centred care plan and people were continually assessed by staff to ensure the provider was meeting each person’s needs and preferences. Assessments captured the support required to meet each individual’s health. care, wellbeing and communication needs.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

People and their relatives confirmed staff requested consent to provide care and support interventions.

Staff understood the importance of gaining consent from people. Staff told us it was important for people to consent to decisions around their care and support needs and all other aspects of their lives.

Consent was obtained from people as part of the initial assessment process. Where people were unable to consent to their care and treatment, a capacity assessment was completed, and an application was made to deprive the person of their liberty and in their best interests. Where people had legally nominated a person to make decisions of their behalf, this information was recorded in care records.