The Care Quality Commission
  • Organisation
  • SERVICE PROVIDER

Nottinghamshire Healthcare NHS Foundation Trust

This is an organisation that runs the health and social care services we inspect

Important: Services have been transferred to this provider from another provider
Important: Services have been transferred to this provider from another provider
Important: Services have been transferred to this provider from another provider
Important:

We have suspended the ratings on this page while we investigate concerns about this provider. We will publish ratings here once we have completed this investigation.

Important:

We have published a rapid review of Nottinghamshire Healthcare NHS Foundation Trust and an assessment of progress made at Rampton Hospital since the most recent CQC inspection activity.

See older reports in alternative formats:

Important: We are carrying out checks on locations registered by this provider. We will publish the reports when our checks are complete.

Report from 15 August 2024 assessment

Contents

Ratings - Child and adolescent mental health wards

  • Overall

    Good

  • Safe

    Good

  • Effective

    Requires improvement

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

The Lookout is an inpatient facility open to children and young people aged 13 - 18 years old run by Nottinghamshire Healthcare NHS Foundation Trust. It supports those who are experiencing mental health difficulties that can no longer be managed in the community. The unit consists of 3 wards: Phoenix Ward (a 12-bed general adolescent unit), Hercules Ward (an 8-bed psychiatric intensive care unit) and Pegasus Ward (a 12-bed specialist eating disorder service). The children and adolescent inpatient service was last rated as Good (Published May 2019). The report was published following CQC’s old inspection approach using key lines of enquiry (KLOEs), prompts and ratings characteristics. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). We carried out our on-site assessment on 16 July 2024. This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. During this assessment we looked at 3 quality statements across 3 key questions; Safe and effective staffing; Responding to people’s immediate needs; Planning for the Future. As we assessed some but not all quality statements at this visit it means we use the ratings from the previous inspection to rate the key questions safe, effective, caring, responsive and well-led. At this assessment we assessed 2 of the 3 wards: Pheonix ward and Hercules ward. There were 4 young people on Phoenix ward at the time of the assessment and 5 young people admitted on Hercules ward at the time of the assessment. We found there were sufficient staff on the wards to meet young peoples needs and facilitate activities. Patients and families were involved in the development and regular reviews of care and treatment plans and planning for the future.

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