Priory Hospital Arnold

The service provided care and treatment in a way which made patients feel safe, supported and listened to. Patients we spoke with felt they were treated with dignity, respect, felt they were treated as individuals, and were encouraged to be involved in their care and treatment plans. The provider minimised restrictive practices, and managed risk well. Staff on all wards were familiar with policies and procedures used to safeguard patients and maintain a safe environment whilst using a least restrictive approach.